Following patient feedback we have reviewed the appointments bookable via SystmOnline and have opened up more appointments. Patients who wish to book their doctors appointment via our online system should find that there is now more choice.
We want to ensure that our patients who have a disability, impairment or sensory loss can read and understand the information we send them.
If you find it hard to read our letters due to your disability or if you need someone to support you at appointments, please let us know.
We can then add the information to your medical records so that other NHS organisations that you attend will also be aware.
Please tell the receptionist if you need information in a different format or communication support and we will do our best to arrange this for you
We now send out SMS appointment reminders on the day before your appointment – please ensure that we have your up-to-date mobile phone number so that you can benefit from this service. We may also use this system to advise you when your review is due.
You can let us have your current mobile phone number via this website by completing the details in “update your records” which can be found under Contact.
If you do not want to receive reminders please let the receptionist know.