Due to the current COVID-19 pandemic situation we are running a fully telephone triaged service to patients. This is to protect both our patients and staff from coming into contact with the virus. PLEASE DO NOT ATTEND THE PRACTICE unless you have been given instructions to do so by one the clinical members of staff at Parkside Surgery. If you have a temperature of 37.8 and/or a new onset cough please check your symptoms with NHS 111 online If you are unable to order your prescription online we have currently relaxed the rule regarding telephone ordering and would ask that you do this rather than attend the surgery to order. For patients who need to collect hospital letters or Fit notes we will be either posting or emailing these to patients – please let us know your preference when you call. For self isolation notes please visit https://111.nhs.uk/isolation-note As you can appreciate this is a extremely changeable situation and we would ask that you keep checking our website for updates.