CORONAVIRUS UPDATE 16.03.2020
Due to the current COVID-19 pandemic situation we are running a fully telephone triaged service to patients. This is to protect both our patients and staff from coming into contact with the virus.
PLEASE DO NOT ATTEND THE PRACTICE unless you have been given instructions to do so by one the clinical members of staff at Parkside Surgery.
If you have a temperature of 37.8 and/or a new onset cough please check your symptoms with NHS 111 online
If you are unable to order your prescription online we have currently relaxed the rule regarding telephone ordering and would ask that you do this rather than attend the surgery to order.
For patients who need to collect hospital letters or Fit notes we will be either posting or emailing these to patients – please let us know your preference when you call.
As you can appreciate this is a extremely changeable situation and we would ask that you keep checking our website for updates.
LATEST INFORMATION FROM NHS ENGLAND – updated 5.3.2020
Coronavirus Update The NHS in Derbyshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
If you have returned from these specific areas since February 19th, you should call NHS111 and self-isolate even if you do not have symptoms:
- Specific lockdown areas in Northern Italy as designated by the Government of Italy
- Special care zones in South Korea as designated by the Government of the Republic of South Korea
- Hubei province (as previously noted)
If you have returned from these areas since February 19th and develop symptoms, however mild, you should self-isolate at home immediately and call NHS111. You do not need to self-isolate if you have no symptoms.
- Northern Italy (defined by a line above, and not including, Pisa, Florence and Rimini)
Those who have returned from previously identified geographic areas within the past 14 days and develop
symptoms, however mild, should self-isolate at home immediately
Information for the public is available at gov.uk/coronavirus.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the GP practice and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus