All surgeries and clinics are by appointment only. A normal appointment length is 10 minutes, if you think you may need a longer appointment please tell the receptionist when booking your appointment. Telephone consultations are also available. If you think your problem could be dealt with by speaking on the telephone to the doctor or nurse please tell the receptionist who can arrange it for you.
We try to make sure you see the doctor of your choice but if they are not available we may offer you another doctor.
Due to the recent changes in doctors at the practice we are now unable to advise which doctor will be consulting in the Tuesday evening extended hours clinic.
Please make the receptionist aware when booking your appointment if you would like the services of an interpreter.
Your can book your appointment by one of the methods below:
ONLINE – Book a GP Appointment even when we are closed – you will need to register for online services to book via this method – Online services information
TELEPHONE – Ring 01773 546900 during normal opening hours.
RECEPTION – Call in at Reception during normal opening hours.
An SMS text reminder with your appointment date and time will be sent to you the day before your appointment if we have your mobile phone number recorded. Please ensure that we have your current mobile phone number registered on the system, you can opt out of this service if you prefer — please ask at reception.
PLEASE CANCEL ANY APPOINTMENTS YOU ARE UNABLE TO KEEP TO ENABLE SOMEONE ELSE TO BE BOOKED INTO YOUR PLACE.
Whilst we are happy to make a home visit to those patients who are too ill to attend surgery or are housebound, we would ask patients to use this service considerately. We find it is much more effective to see our patients at the surgery where there are the facilities for examination and investigation (eg blood tests or heart tracings etc) when needed. If you do need a home visit please request it before 10.00am where possible. Our GP’s may ring you before visiting and our receptionists may ask for brief details of the nature of the problem to help the GP’s to prioritise visits.